TLS – MERC – Digital Project Manager/ Senior Manager – Amman

Job Description

<strong>Line of Service<br><br></strong>Tax<br><br><strong>Industry/Sector<br><br></strong>Not Applicable<br><br><strong>Specialism<br><br></strong>Technology Strategy<br><br><strong>Management Level<br><br></strong>Senior Manager<br><br><strong><u>Job Description &amp; Summary<br><br></u></strong>Responsible for managing the applications within the TLS line.<br><br>Figure out what specific applications are needed to improve business operations, and then supervise the installation, upgrading and supporting the daily maintenance of software applications used by Engagements teams.<br><br>Engage with people at all levels, and work as part of the IT development team.<br><br>Help on train and communicate how to use the software across the region.<br><br><strong><u>Develop And Maintain System Documentation And Procedures That Includes<br><br></u></strong>Application Support Procedures<br><br>System and Technical Configuration Documentation<br><br>User Training for new systems<br><br>Monitor the Apps usage and increase the adoption rate<br><br>Overall;<br><ul><li>Support in the Budgeting &amp; Recruitment</li><li>Strategy for the function and implementation</li><li>Report progress on periodic basis to senior mgmt</li><li>Implement agreed upon change mgmt procedures</li><li>Assesses business process requirements</li><li>Manage global applications implementation and upgrades</li><li>Lead the local and global applications team</li><li>Lead the TLS help desk support team</li><li>Develop professional relations with engagements teams and establish effective solutions to meet business requirements</li><li>Work with business and IT teams and manage all project requirements</li><li>Develop work schedules and ensure all application work within work schedule</li><li>Collaborate with development and quality control teams and achieve all quality deliverables</li><li>Prepare documentations and evaluations for for local and global applications</li><li>Ensure the team has clear direction, focus, targets and accountability<br></li></ul><strong>Education </strong><em>(if blank, degree and/or field of study not specified)<br><br></em><strong><u>Degrees/Field Of Study Required<br><br></u></strong>Degrees/Field of Study preferred:<br><br><strong>Certifications </strong><em>(if blank, certifications not specified)<br><br></em><strong><u>Required Skills<br><br></u></strong><strong>Optional Skills<br><br></strong><strong>Desired Languages </strong><em>(If blank, desired languages not specified)<br><br></em><strong><u>Travel Requirements<br><br></u></strong>Up to 20%<br><br><strong>Available for Work Visa Sponsorship?<br><br></strong>No<br><br><strong>Government Clearance Required?<br><br></strong>Yes<br><br><strong>Job Posting End Date</strong>