Ship Agent Sales
Job Description
<p><span>Responsibilities:</span></p><ol><li><span>Client Acquisition and Retention:</span> Identify, engage and secure new business opportunities to increase company’s client base. Maintain and manage existing accounts for customer retention and continuous revenue stream.</li><li><span>Sales and Negotiation:</span> Promote and sell the company’s shipping services to prospective clients. Negotiate contracts and sales agreements to secure profitable deals.</li><li><span>Customer Service:</span> Ensure high levels of customer satisfaction through excellent sales service. Address client issues and concerns in a timely and efficient manner.</li><li><span>Market Analysis:</span> Monitor and analyze market trends, competitor offerings, and other factors that can impact sales. Develop effective sales strategies based on market research.</li><li><span>Coordination and Collaboration:</span> Work closely with the operations team to ensure client requirements are met. Collaborate with the marketing department to improve marketing efforts and enhance brand presence.</li><li><span>Reporting:</span> Prepare regular sales reports showing sales volume, potential sales, and areas of proposed client base expansion.</li></ol><p><br></p><p><span>Qualifications:</span></p><ol><li>Bachelor’s degree in Business, Marketing, or related field.</li><li>Proven experience in sales, preferably in the shipping or maritime industry.</li><li>Excellent negotiation, communication, and customer service skills.</li><li>Strong understanding of the sales process and dynamics.</li><li>Ability to multitask, prioritize, and manage time efficiently.</li><li>Proficient in using computer software including MS Office and CRM systems.</li><li>Familiarity with industry’s rules, regulations and best practices.</li></ol><p><br></p><p><span>Personal Attributes:</span></p><ol><li>Self-motivated with a results-driven approach.</li><li>Strong networking and relationship-building skills.</li><li>Ability to work independently and as part of a team.</li><li>Excellent problem-solving abilities.</li><li>High degree of professionalism and ethics.</li></ol><p><br></p>
