Sales Account Manager
Job Description
<p><strong>Our Culture:</strong></p><p>At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Identify and close sales opportunities with new and exciting clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.</li><li>Present products and services information to new corporate accounts</li><li>Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown</li><li>Work with products teams, services teams, and Client Services teams to ensure complete customer satisfaction with the STS product and organization</li><li>Ensure customer issues are acknowledged and resolved within the adequate time frame</li><li>Call on existing clients in an effort to meet and exceed individual and department revenue expectations</li><li>Develop and actively pursue a list of targeted Key Accounts within the central and northern regions and create individual plans of action to penetrate these accounts</li><li>Set aggressive goals for quarterly revenue achievement against each account</li><li>Accurately forecast sales opportunities via pipeline report</li><li>Effectively and accurately manage personal revenue pipeline to maximize all business opportunities</li><li>Monitor and report sales activity within the CRM system</li><li>Perform other duties as assigned</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Bachelor’s degree is required (strong academic performance is desired)</li><li>At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)</li><li>Experience selling or managing accounts in Cloud /SaaS/ PaaS/ BaaS/ IaaS is preferred (High Hiring score)</li><li>Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial transforming environment</li><li>Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function</li><li>Ability to work with CRM system ( sugar CRM is a plus)</li></ul><p></p>
