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Job Description

<p>The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner and you will assume the duty of clerical and administrative support in order to streamline workflow procedures in the sales office.</p><p><br></p><p>Responsibilities includes:</p><p><br></p><ul><li>Answer, screen and forward incoming phone calls</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Act as first point of contact for visitors</li><li>Greet and welcome guests as soon as they arrive at the office</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Update calendars and schedule meetings</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing etc.</li><li>Coordinate sales team by managing schedules and communicating relevant information.</li><li>Store and sort financial and non-financial data in electronic form and present reports.</li><li>Handle the processing of all orders with accuracy and timeliness.</li><li>Inform customers of unforeseen delays or problems.</li><li>Respond to complaints from customers and give after-sales support when requested.</li><li>Assist in the preparation and organizing of promotional material or events.</li><li>Manage the daily, weekly, monthly reports and arrange new meetings and appointments.</li></ul><p><br></p><p>Requirements:</p><p><br></p><ul><li>Bachelor’s or Associate Degree; additional certification in Office Management is a plus.</li><li>Proven work experience of four to five years in a similar role.</li><li>Ability to maintain a positive attitude and excellent communication skills</li><li>Proficiency in Microsoft Office Suite and ability to learn ERP Package.</li><li>Professional attitude and appearance</li><li>Ability to be resourceful and proactive when issues arise</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude with attention to detail.</li><li>Well-organized and responsible with an aptitude in problem-solving</li><li>A&nbsp;team player&nbsp;with high level of dedication</li><li>Able to join within 2 weeks time.</li></ul>