Associate PMO | German Speaker

Job Description

• Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
• Acts as a link connecting departments, clients and employees.
• Maintains databases, creates reports and records.
• Documents meeting minutes and follows up on actions.
• Co-ordinates management diaries, organises meetings and diary management for senior colleagues.
• Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
• Supports on boarding and off boarding of staff in relevant resource pool.
• Involved in short-term reallocation of resources between the various client requests with the project manager’s agreement.
• Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project’s regulations.
• Ensures utilisation of various employees working on different projects.
• Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.

Qualifications

• Fluent German (is a MUST) and English.
• Basic knowledge and experience in a client/customer service role
• Has experience in working with databases.
• Shows genuine interest in the business and clients, understands how the business can contribute to clients.
• Confident talking to stakeholders over the telephone and via email communications.
• Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
• Professional attitude, experience in treating stakeholders with respect and dignity.