Show Technology Team Leader

Job Description

Job Description

In this role, you will be responsible to ensure a smooth and efficient operation of the Miral Experiences Leisure Facilities in the Technical Services Show Technology Department in relation to the Company Core Process; thus directly impacting on the maintenance of rides, attractions and facilities.

This position supervises, monitors the day-to-day operations, up keep of projection, audio, lighting and special effects the rides and attractions.

Job Scope:

• Manages a team of Frontline Colleagues to include their on-the-job training, daily attendance, grooming coaching, appraisals and personal development plans.
• Ensure that policies, procedures and performance standards that are in place in the department are being adhered to.
• Forecast and maintain required spares and consumables in Maximo system.
• Creates, evaluate, and maintain departmental policies applicable to current work settings.
• Trains subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge.
• Update Maximo system for all AVL transactions & approvals when it comes to Work Order, Purchase and Material Requisition, Service Request, etc.
• Checks and evaluate proper manpower allocation in line with duty roster.
• Coordinate, facilitate project initiated by contractors.
• Identify point of improvement beneficial for AVL section.
• Directs, supervises, and mentors Senior Technician and Technician activities in line with departmental objectives and workloads for the day.
• Execute directions given by Manager and Director to attain goals and targets.
• Task train Colleagues in the safe operation of equipment and to follow departmental policies and procedures.
• Conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth, coach and discipline colleagues to motivate and improve performance.
• Assign and delegate tasks as required and follow-up.
• Ensure that all safety rules and procedures are being adhered to at all times.
• Ensure a clean and safe operating environment and raise any defects to their Manager’s attention.
• Conduct communication briefings as required.
• Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately.
• Deal with any internal or external customer requests and issues that are beyond the scope of their frontline Colleagues.

To be considered for this role, you will need:

Essential:

• Related technical qualification.
• 3+ years in a similar theme park environment.
• Hands on installation experience.
• Proven ability in troubleshooting.
• Problem solving skills.
• Able to adhere to strict timelines.
• Clear understanding of both written and spoken English.
• Computer skills.
• Ability to understand one line drawings and schematics.
• Able to spend long hours standing if required.
• Possess a firm knowledge of installation tools ad have the ability to use them.
• Ability to lift at least 25 kg.

Desirable:

• 2+ years’ experience in the event and entertainment industry.
• 2+ years’ experience in supervising teams.
• Operated Audio and Lighting systems for live entertainment.
• Component repairs of Audio, Lighting and video equipment.
• People Person who works well alone and part of a larger team
• Self-Motivated , task driven individual who wants to get the job done
• Ability to supervise small teams.