Job Description
As a Fleet operator, you will handle Managed Print Services (MPS) sites to assure compliance with signed agreements, assist Fleet coordinator to update customers’ files, in addition to inventory management per site.
What We Give
With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- Responsible for monthly meter reading collection, consolidation, and submission of client sites.
- Perform periodically MPS site visits, to monitor service delivery and assure compliance with contract terms and service level agreements.
- Conduct check on cleanness and general condition of all machines and surroundings during site visits.
- Monitor usage rates and consumption, to have optimum replenishment level on timely basis.
- Request consumables orders and maintain consumables stock and Inventory Report.
- Fully understand the customer requirements to support them.
- Monitor overall customer satisfaction.
- Log service calls with Canon Helpdesk, if required and follow up on any pending issues.
- Provide pleasant, courteous, and professional customer handling relations.
- Professional communications with customer.
- Professional response in handling customer’s queries
- Comply with all customer’s security rules and regulations
- Keeping the professional appearance at all time.
What we ask
- Diploma /Bachelor’s Degree in Engineering (electronics, mechanics and software) preferred
- Valid Drivers License
- Valid Saudi ID
- Full time and immediate availability
- Male candidates are preferred
You will need
- Experience in understanding and following health and safety guidelines
- Good customer handling and communication skills. Able to take customer instruction.
- Team player that focuses on optimizing the team output
- Good commercial insight and business acumen
- Awareness to represent Canon as a company always (behavior, communication, and presentation / appearance)
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world’s best imaging company, we’re living and working together for the common good.