Head of Operations

Job Description

🎯 INTRO

Are you ready to disrupt the world of furniture and join a fast-growing startup in the Middle East? ✨

MAKAN is a start-up reinventing the furniture experience and making it pleasant, easy, and convenient. We offer 2 key services to our customers:

• A furniture subscription service, adapted to new generations, and giving them the flexibility to decide later what to keep, return, or swap out. 🏡 www.makanhome.ae
• A hassle-free curtains installation service called Kurtains 🪟 www.kurtains.ae

After a successful launch in 2021, MAKAN furnished 1000 homes, got backed by an exceptional pool of investors, and we are hiring a solid team to accelerate our development… 🚀

🎯 JOB DESCRIPTION:

You will join a growing team in the most promising start-up in its sector 💪🏻

Alongside the two Co-Founders Othmane & Youssef, former managers at BCG and Oliver Wyman, you will play an important role in building tech-enabled operations for MAKAN and Kurtains.  

Your responsibilities will be:

• Leverage data & tech to drive efficiency, streamline processes, and scale our business. For this you will be working closely with our tech team
• Plan and monitor day-to-day running of business, processes execution and customers satisfaction
• Hire/lead/mentor and motivate a team of talented, high-potential employees to achieve productivity and engagement in our operations department 
• Foster growth by entering new cities / deploying new product lines 
• Identify and develop potential partnership with other players in the sector that can help us build state of the art operations

🎯 WHAT YOU NEED:

• An entrepreneurial mindset: you are ready to work on different types of topics 👊🏼
• Strong analytical skills, detail-oriented and organized, very tech savy
• Experience in management consulting or in management roles in startup ecosystem 
• Ability to build a roadmap for innovation and improvement, organize around its execution, mobilize, and empower a team, and drive to success
• ·Effective decision-making skills and self-starter attitude with initiative and drive, capable of executing rapidly with limited strategic direction
• Strong people management capabilities and ability to work with a wide range of individuals

🎯 WHAT YOU’LL GET:

An opportunity to:

• Build and operate the most important department in our start up
• Become part of the leadership, get equity to build the company with us
• Join a startup that puts every effort to offer its teams an exciting, stimulating, and fun work environment
• Work in a fun, flexible, fast-paced, and friendly environment

Benefits

• Attractive Salary + bonus + equity package
• Premium Health Insurance

🎯 Recruitment Process (online):

• Culture Fit and live case study with Othmane
• Cultural Fit Interview with Youssef

In short, we are looking for an excited entrepreneur to build and scale MAKAN with us!