Service Delivery Executive

Job Description

• Bachelor’s Degree or equivalent.
• Proficient in English; (verbal and written)
• Effective communicator (written and spoken)
• Be fully versed in all the rules and regulations of the regulatory authorities and other relevant governing bodies (RTA, KHDA, MOE)
• Advanced user of Microsoft Office.
• Ability to work well in a team environment
• Time management skills – Ability to multi-task and handle peaks in workload.
• A minimum of two years in a customer service focused role.
• Demonstrate a high level of interpersonal skills and proven ability to effectively communicate (in both oral and in written form) with all levels of management, employees, customers, and other stakeholders.
• Demonstrated commitment to the processes of continuous improvement and quality customer service.