Cluster Sales Manager – Corporate
Job Description
Job description / Role
Cluster Sales Manager – Corporate
Our team is looking for a commercially minded person, who is ready to take a leading role in helping us to implement a long-term Cluster Corporate Sales strategy.
Cluster Sales Manager – Corporate will be responsible for commercial results, and in alignment with the Cluster's vision and Accor values will support the Cluster Director of Sales in the sales strategy for Novotel, Ibis & Adagio Premium Dubai Al Barsha to achieve ambitious revenue and business goals.
Purposeful, resourceful, determined, dynamic, people person who never loses sight of the goal and constantly demanding progress. Outstanding presenter and influential communicator.
What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
FINANCIAL:
– To assist during preparation of the yearly revenue & expense budget.
– To actively contribute to the Department's financial and administrative activities to ensure that yearly revenue budgets are surpassd.
ADMINISTRATIVE:
– To prepare and submit relevant administration tasks in a timely and accurate manner such as sales call schedules, sales call reports and monthly reports to the DOS.
– To participate in preparing the sales action plans, attend sales meetings; develop new ideas such as special packages, programs, promotional activities undertaken by sales department, F&B, spa and other hotel revenue centres.
– To work closely with the sales team in the preparation of personal sales goals on a monthly, quarterly and annual basis and to complete a report and analysis at the end of each month.
OPERATIONAL:
– To respond to all inquiries within 24 hours.
– To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.
– To entertain decision makers of accounts in the F&B outlets of the hotel and to take part in promotional activities with them.
– To follow up on lost business and bring information about them to the knowledge of the department superior.
– To negotiate with all customers and send out offers/contracts regarding individual and group business.
– To contribute to following the conversion ratio of the Group Department.
– To be aware of all market trends and share it to team so that a collective action can be implemented.
– To plan and arrange business trips to expand market awareness of the brand in key source markets.
– To attend the international fairs, roadshows maintain and build strong relations during these events.
– To consistently interact with key clients focusing on high profile guests.
– To maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.
– To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
– To seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.
– To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
– To come prepared on weekly Sales and Revenue meetings
– To build and maintain good relations with all Accor Regional and Global Sales Offices.
– To be aware of all fire, health, safety, emergency and security procedures in the hotel.
– To keep the DOS and DOSM promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
– To adhere to the Department and Hotel's standard operating procedures (SOP's)
– To ensure strict confidentiality of information in the Department and Hotel.
– To carry out duties, projects and other assignments as required by DOS.
