Housekeeping Supervisor

Job Description

Job description / Role

Housekeeping Supervisor

– A Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met . They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.
– Train housekeepers on cleaning and maintenance tasks
– Oversee staff on a daily basis
– Check rooms and common areas, including stairways and lounge areas, for cleanliness
– Schedule shifts and arrange for replacements in cases of absence
– Establish and educate staff on cleanliness, tidiness and hygiene standards
– Motivate team members and resolve any issues that occur on the job
– Respond to customer complaints and special requests
– Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
– Participate in large cleaning projects as required
– Ensure compliance with safety and sanitation policies in all areas