Job Description
- Lead customer and market insight so that the brand is developed and positioned in line with the global brand strategy and local consumer needs
- Design and manage relevant customer and competitor research programmes
- Make strategic analysis and recommendations on target markets, brand positioning, food and beverage range, service style and store design, price positioning, offerings
- Recommend to Costa any brand variations, based on customer and competitor research
- Champion brand quality and consistency in the market across all aspects of the brand work closely with international team to ensure brand standards and its consistency
- Deliver in store marketing calendar, incorporating new product launches, sampling and education programmes, new store opening launch kits and other brand enhancing initiatives
- Work closely with Operation to manage the success of new campaign launch and NSO
- Deliver an external communications programme which is cost effective, brand enhancing, and which creates sales
- Manage the delivery of new brand initiatives from Costa
- Plan and manage marketing budget
- Monitor campaign feedback & results
- Work with Costa’s Brand Team as a member of the Costa’s Global Marketing Team
- Manage the marketing agency and suppliers to ensure the successful on-going delivery of the promotional and communications calendar
- Deliver & manage the local marketing calendar along with the international campaigns
- Design and put in place best in market food packaging and display, working closely with operations and the Product Manager
- Plan & manage the work of the Marketing Team (Marketing Executive + Digital – Social Media)
Skills
- 5-10 years’ experience
- Proficiency in operating MS Office Applications
- Experience working in one or more retail, food and beverage businesses
- Experience of working in international brands
- Ability to think strategically about the customer offer and competitiveness of the brand
- Ability to analyze information and situations in order to make balanced conclusions
- Ability to combine the strategic with the practical
- Ability to understand and work closely with Operations
- High levels of motivation and the commitment to complete a task properly
- The ability to work independently
- The ability to deal with complex and unclear situations
- A strong commercial acumen
- Excellent interpersonal skills with the ability to interact with all levels of the organization
- Outstanding communication skills both written and verbal
- Ability to influence others without formal authority
- Highly self-motivated and directed with an attention to detail
- Initiative, imaginative and pragmatic
- Ability to identify problems makes decisions, create solutions and take action
- Excellent organizational, planning and time management skills
- Logical thinking with creative problem-solving ability
- Understanding of budget control
- Ability to work well with others and lead a team
- Good understanding of business environment