Team Leader – Housekeeping – Jumeirah Beach Hotel

Job Description

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.

With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.

About the Role:

An opportunity has arisen for Team Leader to Housekeeping team in Jumeirah Beach Hotel.  Team Leader will be responsible to work on a rotation basis within the Housekeeping, ensuring maximum guest satisfaction and adhering to the standards required by the hotel. 

The main responsibilities are: 

• To report for duty punctually wearing the correct uniform and name badge at all times.
• To always provide a courteous and professional service all the time.
• To maintain high standards of personal appearance and hygiene at all times.
• To ensure the smooth operation and efficiency of the assigned areas.
• To assign responsibilities to subordinates and check their work performance.
• To supervise, coordinate and participate in the cleanliness of all public areas, ensuring highest possible standard of cleanliness.
• To ensure cleanliness and orderliness are maintained in all areas.
•  To ensure all machines are in working condition.
• To schedule necessary preventive maintenance and repair works for engineering.
• To ensure that the Housekeeping Attendants exercise proper discipline and courtesy in attending to guest needs and request.
• TO control the consumption of cleaning supplies and supervise adequate stocking of cleaning supplies.
• To know the hotels policy relating to fire, hygiene, health and safety.     

About you:

The ideal candidate for this position will have the following experience and qualifications: 

• Minimum 2-3 years of experience in an international 5-star hotel property. 
• Experience in training and all areas of the Housekeeping Division. 
• Able to effectively communicate with guests and possess strong interpersonal skills and a positive attitude. 
• Leadership experience is an asset. 
• Fluency in English and another language is a plus. 
• Knowledge of Opera and HotSOS. 
• Basic knowledge of computers. 
• Knowledge of cleaning chemicals and equipment.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.