Technical Lead / Software Development Team Manager

Job Description

about the role

The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains.

In this context, the O range R eporting and A nalytics (ORA) system is the new digital reporting solution for Orange Business Services customers. This application will be developed in Agile SCRUM mode brings advanced analytical features to go beyond the historical contractual reporting features which used to be provided by the customers’ service managers. This will add more value and meeting the customers’ expectations regarding what to be reported, the look & feel, accuracy of the report, report availability and reliability.

The Technical lead will work closely with SCRUM Master of the ORA development team as well as the business Analyst responsible for the business requirement alignment with the IT capabilities.

In an Agile context, the technical lead is required to undertake the following responsibilities:
– Act as a leader / manager of the development team
– Oversee high and low level design, implementation, QA, and validation of programming code and products
– Supervision of the team to ensure compliance to performance management targets and customer satisfaction
– Provide hands on support of cases if demand exceeds team(s) resources available.
– Development of team to ensure skills levels match both current and future operational and customer requirements.
– Follow project outlines and timelines and distribute responsibilities to team members
– Ensure milestones are reached and deadlines are met throughout project lifecycle
– Responsible to remove the impediments for the development team.
– Build strong relationships with stakeholders, application managers, product owner and delivery manager.