Housekeeping Coordinator

Job Description

KEY ROLES & RESPONSIBILITIES

– Receive and record all lost articles found in the hotel
– Champion the Housekeeping Department’s responsibilities related to the inventory process by working closely with the Housekeeping Manager Assistant and Housekeeping Manager to maximize operational efficiency and to ensure the protection of hotel assets
– Ensures the cleanliness and maintenance of Hotel facilities, including guestrooms and all public areas, in accordance with health and safety standards
– To answer the telephone as per hotel standards
– Record every telephone call in a log book/database noting the action taken, who is responsible and whom the call was received by
– Take key inventory to ensure all section keys/master keys are accounted for
– Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System
– Verify room status
– Responsible for overseeing the effective operation of the Uniform Room alter and repair employee uniforms
– Maintain employee records regarding number of uniforms issued, size, repairs completed
– Produce daily reports of house count and distribute to housekeeping staff
– Maintain and control supply and linen inventories
– Maintain all Housekeeping forms
– Stock Room Attendants caddies (if applicable)
– Maintain cleanliness of main linen room and offices
– Log all Lost and Found items in the logbook and secure items in the storage closet