Sales and Marketing Coordinator

Job Description

Job description / Role

KEY ROLES & RESPONSIBILITIES

– Prepare all administration documents required by the Hotel Sales Team
– Attend to Telephone, Fax, email inquiries in a timely manner
– Coordinate all Fam Trips and Site Inspections as required
– Attend Monthly Sales Meetings
– Attend to all Sales Department mail and maintain a correspondence database
– Assist with direct mail campaigns
– Statistical collation on behalf of state (weekly)
– Maintain Filing systems (manual and electronic)
– Maintenance and management of database
– Assist with promotions where requested
– Organize Trade Shows, functions and exhibitions where applicable and advised by Superiors and carry out travel arrangements
– Assist with compilation of annual budgets, business plan and regular action plans
– Assist with tender submissions
– Stock control of collateral
– Coordinate and maintain supply of corporate gifts and promotional items
– Assist with the preparation of new products and services
– Work in line with business needs
– Is aware of the Credit Policy
– Is fully aware of Sofitel Standards
– Performs related duties and special projects as assigned
– To keep constant update on the Data Base of customers in liaise with Reservation / Revenue Manager & Director of Sales
– To maintain an updated data system on the Sales & Marketing System (OPERA) of Ground Handlers, DMC’s, Conference Organizers, Incentive Houses & Venue finders.