Digital Marketing Manager

Job Description

E-COMMERCE · Dubai

Digital Marketing Manager

We usually respond within a week

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

What you’ll be doing

At Chalhoub we build iconic brands together. As a Digital Marketing Manager you will oversee and administer the daily operation of the digital marketing team to meet business objectives, build brand reputation, optimise customer experience and improve digital presence.
Definition and oversee of the omnichannel digital strategy Plan and execute on its own or with agency support all digital marketing, including SEO/SEM, marketing database, social media and display advertising campaigns Drive business growth through performance advertising (user acquisiton, boosting basket size, reorder rate..etc) across multiple channels and make suggestions for conversion improvement projects to maximize revenue and minimize costs Create traffic driving (high relevancy) ads (managing both copy writing and visuals),and execute continuous improvement initiatives Design, build and maintain our social media presence and team Measure and report performance of all digital marketing campaigns by channel and device, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

What you’ll need to succeed:

Experience and knowledge in building digital marketing strategies that include both social media and performance marketing
A good understanding of performance marketing and the ability to guide and direct agencies and junior team members Ability to think omnichannel and work with various different teams to plan and execute a cohesive strategy Experience with managing junior team members Arabic speakers are a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits,

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Department Role Digital Marketing Manager Locations E-COMMERCE · Dubai

Digital Marketing Manager

Gender We would like to know more about our candidates. Please note that any of the information that you provide does not affect your chances of being awarded the role. If you are happy to, please provide us with the information below. This information is completely voluntary.

PERSONAL DATA PROTECTION POLICY

This Personal Data Protection Policy details the CHALHOUB policy with regard to personal data provided on its websites and chalhoubgroupcareers.com (the “Website”).
CHALHOUB respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information by us for purposes associated in particular with your requests for our newsletters, press releases and recruitment messages. Consequently, we encourage you to read this policy carefully. This Personal Data Protection Policy applies to all personal data provided by you on our Website.

CHALHOUB may collect and process the following data about you

Information you give us. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook, Instagram, Pinterest, Twitter and Tumblr) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
Information CHALHOUB collects about you. With regard to each of your visits to the Website CHALHOUB may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

CHALHOUB uses data held about you in the following ways:

Information you give to us. CHALHOUB will use this information:
to provide you with information about goods and services CHALHOUB offers; to notify you about changes to our service; to ensure that content from the Website is presented in the most effective manner for you and for your computer.
Information CHALHOUB collects about you. CHALHOUB will use this information:
to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve the Website to ensure that content is presented in the most effective manner; to allow you to participate in interactive features of our service; as part of our efforts to keep the Website safe and secure; to measure or understand the effectiveness of advertising CHALHOUB serves to you and to make suggestions and recommendations about goods or services that may interest you.

Disclosure of your information

CHALHOUB may share your personal information with any member of the CHALHOUB Group, which means its subsidiaries, its ultimate holding company and its subsidiaries.

Protection of your data and respect of your privacy

CHALHOUB has made every effort to put in place suitable precautions to safeg