Inside Sales Representative
Job Description
<p><strong>Company Profile:</strong></p><ul><li>Property Finder is the leading digital real estate platform in the Middle East and North Africa region.</li><li>With a C-Level team of ex Facebook, Google, eBay, Zillow, PepsiCo and McKinsey executives we are backed by General Atlantic, a US based private equity company, who have invested in Facebook, Uber, Airbnb, Snapchat, Alibaba and Klarna.</li><li>A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, Egypt and Turkey over the years.</li><li>The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn.</li><li>We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.</li></ul><p><br></p><p><strong>Role Summary:</strong></p><ul><li>The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process. </li><li>The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.</li><li>To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Communicate with existing customers and make outbound calls to potential customers.</li><li>Conducting monthly business reviews with existing customers.</li><li>Identify growth opportunities for clients</li><li>Leveraging internal data tools to drive performance optimization</li><li>Coaching and training existing clients while onboarding new clients</li><li>Researching and qualifying new leads and prospects.</li><li>Understanding existing customers’ needs and identifying upsell opportunities.</li><li>Executing Renewals on time and with quality.</li><li>Answering potential customers’ questions and sending additional information and proposals.</li><li>Learning, presenting and demonstrating various products.</li><li>Staying informed about competing products and services.</li><li>Closing sales and achieving sales target.</li></ul><p><br></p><p><strong>Desired Qualifications:</strong></p><ul><li>Bachelor’s Degree in science, marketing, business or related fields.</li><li>2-3 years of previous experience in an outbound call-center or a related sales position.</li><li>Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.</li><li>Proficiency in Microsoft Office and CRM software such as Salesforce.com.</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Excellent communication skills, both verbal and written.</li><li>Good organisational skills and the ability to multitask.</li><li>Excellent phone and cold calling skills.</li><li>Exceptional customer service skills.</li><li>Ability to achieve sales targets</li></ul>
