IT Supervisor

Job Description

Company Description

Fairmont Fujairah Beach Resort, an idyllic luxury resort in the United Arab Emirates.

Nestled amongst the hidden valleys of the majestic Al Hajar Mountains, Fairmont Fujairah Beach Resort lies along the coastal region of Dibba, the second largest town in the emirate of Fujairah. Set against a dramatic backdrop of rugged terrain, travelers can expect to discover a destination lauded for its natural beauty, with archeological and heritage sites all within easy accessibility from the resort.

Job Description

IT Supervisor

An IT Supervisor must be knowledgeable in software, hardware and networks. They must be critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required.

What is in it for you:

– Accommodation and meals provided
– Transportation to & from the hotel
– Medical & Life Insurance
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies

What you will be doing:

Reporting to the Cluster IT Manager, responsibilities and essential job functions include but are not limited to the following:

– Institute protocols for the use of IT across departments and projects
– Provide advice on the most suitable IT choices
– Provide technical support or training for systems and networks
– Act as link between end users and higher level support
– Install and configure software and hardware (printers, network cards etc.)
– Monitor system and network performance
– Perform troubleshooting, repairs and data restoration
– Performance maintenance activities (e.g. backups)
– Maintain licenses and upgrade schedules
– Collaborate with other professionals to maintain standards and functionality