Assistant Food & Beverage Manager
Job Description
Assistant Food & Beverage Manager
As an Assistant Food & Beverage Manager, you will show your leadership and interpersonal strengths to maximize the F&B Operations, and ensure an exceptional guest journey.
What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
– Train and develop the food & beverage team in the departmental operating standards.
– Maintains a presence in the outlets during operating hours.
– Maintain a consistent focus on improving the overall flow of food & beverage operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
– To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.
– Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.
РTo have a complete understanding of and to adhere to M̦venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
– To drive the performance of the food & beverage team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Talent & Culture.
– Ensure the teamwork within the department with a sales focused attitude and team are aware of sales opportunities within the hotel which will assist with the maximization of revenue.
– Ensure all team members are aware of all food & beverage revenue targets and are kept informed of performance results.
– Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.
– Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction
– Have full knowledge of all products and services provided by the property and in the local area
– Adhere to company credit policies to ensure all expected revenues are secured
– Effective recruitment, selection and training for all positions within the dept.
– Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
