Housekeeping Manager

Job Description

Housekeeping Manager

Creating an engaging work environment for Colleagues of Accor is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Accor.

Summary of Responsibilities:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

– Consistently offer professional, friendly and engaging service
– Lead and manage the day-to-day operation of the department and ensure service standards are followed
– Address guest concerns and react quickly, logging and notifying proper departments as required
– Conduct regularly scheduled departmental meetings
– Manage the departmental budget in a fiscally responsible manner
– Oversee the recruitment and training of all Housekeeping Colleagues
– Balance operational, administrative and Colleague needs
– Follow departmental policies and procedures
– Report necessary maintenance items
– Follow all safety and sanitation policies
– Other duties as assigned