Admissions Attendant (12 Months Limited Contract – Renewable)

Job Description

Job description / Role

Building Fun

Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND® Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO® values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.

With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.

Come and work where work is PLAY. At LEGOLAND we make every child a HERO!

Play Your Part
As an Admission Assistant you are to take payments from a customer in exchange of a service or tickets. You are to process payments using cash, credit cards, coupons, and vouchers. It is the admission assistant’s responsibility to provide accurate ticket prices and promotional offers. Additional roles include, ticket monitoring, assisting guests with any enquires, handling guest feedback, selling annual passes and providing VIP tours.

Main Duties

– Handle cash and card transactions of customers
– Scan Vouchers, Passes and Membership cards
– Issue receipts and change tickets for upgrades
– Redeem valid vouchers and coupons
– Greet customers entering and leaving the premises
– Maintain clean and Tidy area
– Offers upsell and provides promotional offers to customers
– Keep reports of transaction
– Provide information to customer via phone and/or email
– Continuous updated knowledge on park
– Handling guest feedback
– Monitor Turnstiles
– Conducting VIP tours across theme park and waterpark for VIP guests and VVIP guests
– Assisting with birthday groups as a birthday host
– Assisting with school groups as support staff