Revenue Coordinator

Accounting & Finance
United Arab Emirates 🇦🇪
January 5, 2024

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Job Description

Hotel Overview:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

 

Summary of Responsibilities:

  • Responsible for all admin related tasks in the department, including invoices, accruals, monthly payroll attendance in coordination with the Talent & Culture Team.

  • Coordinate all internal and external correspondence in the department, answering the phone, blocking the team’s calendar etc…

  • Consistently offers professional, engaging and friendly service to clients and internal colleagues mostly conducted via phone and email

  • Has a complete knowledge of hotel’s services and facilities

  • Prepares Daily/ Weekly / Monthly / Ad Hoc reports as needed

  • Assists in Rate / Promotion Loading

  • Assist with the creation and organization of all SOPs related to the department

  • Creates and follows up on incident reports related to IT / Revenue / Distribution related matters

  • Assists with benchmarking exercises

  • Assists in collecting and preparing presentations for the Revenue / Reservations Department

  • Assists room reservations during peak demand periods

  • Supports with Total revenue management initiatives

  • Prepares Meetings minutes and distributes as needed

  • Supports the cluster functions for Fairmont, Th8 Palm, Movenpick JLT and Riva Beach Club

  • Support with Data Quality Audits and training

 

Qualifications:

  • Excellent communication and organizational skills

  • Acute attention to detail and accuracy of work

  • High level of IT skills, including Excel, PowerPoint, Outlook, Oasys, Opera and Word

  • Proactive approach to meeting deadlines and targets

  • Excellent organizational and administration skills

  • Previous experience as a Reservations Supervisor or Revenue Intern/Analyst willing to grow in the Revenue Management Field

  • Flexible and accommodating personality

  • Experience and strong drive towards data quality

 

Visa Requirements: 

Please note that you must be eligible to live and work in Dubai.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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