Waitress ( Female)

Job Description

<p>• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner</p><p>• Be attentive to guest’s needs</p><p>• Prepare food and beverages for service to guests and present food according to established health and presentation standards</p><p>• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable</p><p>• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary</p><p>• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are </p><p> clean and maintained throughout shift</p><p>• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident </p><p> to the Supervisor or Manager on duty</p><p>• Take action to solve guest problems/complaints and use established guidelines for any service recovery </p><p> to ensure guest satisfaction</p><p>• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service </p><p>May receive guest payments and process transactions as outlined in the cash and charge procedures as needed</p><p>• May assist with other duties as assigned</p>