Assistant Housekeeping Manager

Hotel, Restaurant, Tourism
Saudi Arabia 🇸🇦
November 27, 2023

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Job Description

 

Assistant Housekeeping Manager

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

 

Summary of Responsibilities:
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service

  • Lead and assist the Director in the day-to-day operation of the department and ensure service standards are followed

  • Conduct regular inspections of all banquet areas

  • Train all Supervisors and Colleagues as required

  • Work closely with the Maintenance department to address all banquet areas repairs

  • Address all guest concerns and react quickly, logging and notifying proper departments

  • Balance operational, administrative and Colleague needs

  • Follow departmental policies and procedures

  • Report necessary maintenance items

  • Follow all safety and sanitation policies

  • Other duties as assigned

Qualifications:

  • Previous leadership experience required

  • Computer literate in Microsoft Window applications an asset

  • University/College degree in a related discipline an asset

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

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