F&B Supervisor at Sofitel Madina
Job Description
Job description / Role
Sofitel in the Holy City Al Madina in KSA
With the following requirement
F&B Supervisor -Sofitel Shahd Almadina
Passionate about guest interaction, food and beverage? As a Supervisor in F&B Department, you will lead your team to create unforgettable Food & Beverage experiences for our guests. You will play the exemplary role for your team to offer an exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What is in it for you:
– ALL Heartist benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
– Consistently offer professional, friendly and engaging service
– Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
– Maximize revenues by upselling and following budget guidelines
– Handle guest concerns, reacting quickly and professionally
– Balance operational and Colleague needs
– Have full knowledge of all F&B menus and promotions
– Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
– Follow outlet policies, procedures and service standards
– Follow all safety and sanitation policies when handling food and beverage
– Utilize the POS system to record sales, print checks, close checks and complete cash-out procedures
– Ascertain guests' satisfaction and handle any problem that may arise.
– Follow cash and credit card procedures according to the guidelines of the accounting department
– Maintain a clean, neat and orderly restaurant throughout service
