Food & Beverage Intern
Job Description
Job description / Role
HOTEL OVERVIEW:
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids' Club.
SUMMARY OF RESPONSIBILITIES:
– Greets guests and presents them with the menu.
– Communicate to the guest and provide assistance with their queries.
– Work as a team to get all the job tasks completed in any given time.
– Observes guests and ensure their satisfaction with the food and service.
– Promptly respond to the guest with any additional request.
– Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
– Adhere to grooming and appearance standards consistently.
– Understands and can communicate products and services available at the outlet.
– Must have some familiarity with basic cooking knowledge.
– Help other areas of the restaurant such as answering telephones and completing financial transactions.
– To promote efficiency, confidence, courtesy and an extremely high standard of social skills
– To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
– To take time and get to know the guests, and to be committed to service excellence
– To provide service that is sincere, warm and enthusiastic, ensuring guest satisfaction
– Flexible member of the department and willing to assist other members of the team when required
– Understand and adhere to the property's policies and procedures
– Perform miscellaneous job-related duties as assigned
