Account Manager – UAE National

Job Description

<strong>About KATIM<br><br></strong>KATIM is a leader in the development of innovative secure communication products and solutions for governments and businesses. As part of the Electronic Warfare &amp; Cyber Technologies cluster at EDGE, one of the world’s leading advanced technology groups, KATIM delivers trust in a world where cyber risks are a constant threat, and fulfils the increasing demand for advanced cyber capabilities by delivering robust, secure, end-to-end solutions centered on four core business units: Networks, Ultra Secure Mobile Devices, Applications, and Satellite Communications.<br><br>Here at KATIM, we’re currently looking for Account Manager. The successful candidate should be prepared to usher in the next era of Industry Secure Communication Solutions. We live in a moment of remarkable change and opportunity. The convergence of data and technology is transforming organizations. This role is for individuals ready meet the demands of this transformation. The candidate should have an entrepreneurial spirit, and demonstrate success in developing qualified leads and closing high value business opportunities within the sector. We are looking for hands-on, agile BD leader to help expanding our Sovereign Secure Communications products reach within UAE and internationally.<br><br><strong>Core Accountabilities<br></strong><ul><li> Work with the BU technical leads to gain a solid understanding of their solution and service portfolio and how these offerings can be deployed to the Client/Sector.</li><li> Build strong relationship with Clients’ cross-functional teams</li><li> Identify best prospects to approach based on KATIM’s product portfolio</li><li> Work closely with clients’ representatives to identify needs. Ensure an in-depth understanding of clients’ business and strategic needs as well as budgetary requirements.</li><li> Work closely with SMEs and business units on:</li><li> shaping account’s vision and roadmap;</li><li> identifying opportunities;</li><li> managing proposals preparation and quality, and;</li><li> prioritizing resources and programs as needed.</li><li> Lead the proposal development process by:</li><li> reviewing RFPs, RFI or other tender documents;</li><li> gathering scope inputs from technical teams;</li><li> creating tailored proposals based on input from technical team, and;</li><li> submitting the formal proposal to the Client.</li><li> Deliver monthly and quarterly status and results presentations to internal and external teams.</li><li> Review quality of content delivered by the internal and external teams (if any) before submission to the client, taking into consideration the classification level of the content being delivered.</li><li> Gaining an understanding of business objectives and corresponding success criteria the Client is going to use for measuring success on their programs.</li><li> Continuously monitoring the client’s sentiment regarding the execution of KATIM’s work and communicating this via appropriate internal channels.</li><li> Based on Client inputs developing and maintaining a list of actions to ensure agreed initiatives and actions are implemented in order to correct and prevent areas of concern.</li><li> Work with the Business Units (BU) to define the actions that are necessary for remediation related to resources, systems and data sources, training, reporting, etc.</li><li> Schedule regular checkpoints for achievement rates and client success expectations.<br><br></li></ul><strong>Experience &amp; Education Qualifications<br></strong><ul><li> 8-10years’ experience with client management and project delivery, preferably having assumed a senior position in a Management or Technology consulting company.</li><li> Strong sectorial expertise, ideally in the GCC.</li><li> Dynamic personality able to engage and influence a variety of audiences at all levels of a business.</li><li> Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations.</li><li> A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.<br><br></li></ul><strong>Key Skills<br></strong><ul><li> Business acumen, sound decision making, analytical and organizational skills</li><li> Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.</li><li> Strong analytical skills.</li><li> Working knowledge and experience with contracts and contract negotiations.<br><br></li></ul>#KATIM