Account Director

Job Description

<strong>Description<br><br></strong>At MediaMonks, we are recruiting a digital-savvy go-getter and leader who will manage business accounts at the intersection of creativity and technology.<br><br><strong>Role &amp; Responsibilities<br><br></strong><ul><li>Working as part of our Dubai or Riyadh office, you’ll be wearing multiple hats at once as part of a long-term 360 integrated digital partnership for our clients in Saudi Arabia.</li><li>You are an incredible relationship builder, dedicated to delivering award winning work for our passionate clients.</li><li>You are responsible for managing and growing the clients accounts, working across various streams within it, making sure the work being produced exceeds the client’s expectations.</li><li>As an Account Director at the biggest creative production company on the planet, you are the first point of contact for our clients, who seek MediaMonks for the strategy, creative and production of their diverse briefs.</li><li>You’ll work side by side with your clients to engage creative and social media streams, content production and data &amp; digital media projects from the start, proposing transformational solutions, assess the feasibility and driving growth and change for your client</li><li>Delivering against monthly and annual targets, you help to grow accounts into a long-term success for all parties.</li><li>You act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success.</li><li>You’ll not just be our client’s go-to Monk: as an Account Director you’re responsible for working closely with the Program Lead in orchestrating the entire pipeline from sales to staffing and enabling operations where needed.</li><li>Safeguarding the client relationship and revenue growth, you will look after and work closely with the Program Lead to enable business planning and development to make sure we hit targets and KPIs, identifying opportunities for new assignments that add value to all parties.</li><li>Drive monitoring and reporting across the account handled with the Program Lead and Project Manager, ensuring internal and external reporting requirements are met weekly, monthly, quarterly and annually through continuous and structured communication and planning with the client and internal stakeholders</li><li>Own the business and financial planning, monitoring and management of accounts handled.</li><li>Track and monitor overall account performance to meet revenue targets – monthly overview of client activities, revenue forecast and future plan, prepare and deliver client presentations, case studies and proposals.</li><li>Demonstrate industry knowledge and application to business challenges, keeping abreast with industry trends and sharing knowledge with the account team and client Establish and grow a strong relationship with all client stakeholders and represent the relationship with other client agency partners.</li><li>You understand the local culture and ways of working.</li><li>Work with management in identifying business success factors and risks for new and existing clients.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>This senior role requires someone with 8+ years experience managing business accounts in creative, social media, advertising or production space. And 3+ years in a lead role, you have a proven track record managing high-value and volumes of interdisciplinary work.</li><li>You have extensive experience writing proposals and can propose solutions from either a basic technical or a creative/commercial perspective.</li><li>You love to geek out when it comes to new technologies, digital and social media because while managing relationships is your foremost responsibility, you’ve got to grasp digital media in a way that allows you to help scope and propose target-driving quotes and timings.</li><li>With your strategic mind and presentation skills, you can sell people on MediaMonks by showcasing our cases, capabilities, and culture to (potential) partners at every turn.</li><li>You make it your business to keep clients happy.</li><li>You are an outgoing, sociable individual, ready and willing to socialize and be part of the team culture and spirit. </li><li>This senior-level role requires someone who’s experienced in managing multi-million dollar retainers.</li><li>You know how to balance the client’s objectives with the needs of our own company.</li><li>You have a keen understanding of global brands and are able to quickly fathom a project’s challenges and what needs to be achieved.</li><li>You don’t think in projects but in partnerships, developing the client relationship and work-streams milestones ahead.</li><li>Setting up and sustaining projects between teams and time zones is no easy feat and requires superb planning as well as interpersonal skills.</li><li>Experience in the Travel, Entertainment, Arts or Sports industries is a major plus.</li><li>You must speak and write Arabic and English.</li><li>Based in Dubai or Riyadh. If based in Dubai, extensive travel to Riyadh will be required. <br><br></li></ul><strong>About Media.Monks<br><br></strong>Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.<br><br>At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.<br><br>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.<br><br>