Job Description
Job description / Role
F&B Captain
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What is in it for you:
β Employee benefit card offering discounted rates in Accor worldwide for you and your family
β Learning programs through our Academies designed to sharpen your skills
β Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
β Career development opportunities with national and international promotion opportunities. The sky is your limit
What you will be doing:
β Assist guests regarding menu items in an informative and helpful way
β Welcomes guests and provides a high standard of restaurant service.
β Promotes the F&B offer.
β Offers an attentive service to guests, adapting to any constraints.
β To have a complete knowledge of all food & beverage menus s and other food and beverage products in details and be able to advise guests accordingly.
β To be responsible for the set-up, implementations, sales and reports of all promotions in the outlet Offer suggestions for future promotions and keep up-to-date with the promotional activities of competitive hotels.
β Contributes globally to guest satisfaction through the quality of his/her work
β and exemplary behaviour.
β Have full knowledge of beverage lists and promotions, menu items and preparation methods
β Follow all safety and sanitation policies when handling food and beverage