Operations Manager – NFV

Job Description

We are looking for a Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.<p><br></p><strong>What’s On Your Plate?</strong><p><br></p><ul><li>Manage and improve local NFV operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.</li><li>Accountable for local NFV operational performance including both commercial &amp; operational KPI’s</li><li>Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation</li><li>Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities</li><li>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives</li><li>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights</li><li>Scope and deliver local initiatives to improve ops metrics quantified with data analysis</li><li>Drives the team to deliver consistent results &amp; improvements across all NFV verticals</li><li>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan</li><li>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance</li><li>Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working</li><li>Leads by example and provides in depth training to team</li><li>Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency</li><li>Share best practices, successful initiatives with our markets to support</li></ul><p><br></p><strong>What Did We Order?</strong><p><br></p><ul><li>3 plus years operational experience in Grocery operations or food/tech business</li><li>Strong operational experience, local expertise desirable</li><li>Direct Line management experience – Ability to build relationships, motivate peers and manage upwards</li><li>Ability to build relationships, motivate peers and manage upwards</li></ul>