Bell / Luggage Attendant

Hotel, Restaurant, Tourism
Qatar 🇶🇦
October 29, 2023

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Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

Bell Attendant

This position is responsible for the receipt of guests’ luggage and ensuring correct delivery to and from rooms, cars and airport. The Bellman also assists guests with inquiries and fulfilling other service requests in compliance with all brand standards and departmental Standard Operating Procedures.

What’s in it for you:

  • Be part of a unique and complex resort in Qatar 

  • Take advantage of opportunities to be recognized for your professional contributions

  • Employee benefit card offering discounted rates in Accor worldwide

  • Learning programs through our academies

  • Opportunity to develop your talent and grow within your property and across the world

  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

  • Greet and welcome guests at the main entrance

  • Assist in driveway management

  • Assist arriving and departing guests by opening and closing car and taxi doors

  • Maintain a clean and tidy entrance and baggage room

  • Ensure timely pick up and deliveries pertaining to baggage handling

  • Provide information and/or assistance to guests as and when required

  • Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service

  • Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance

  • Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff

  • Alert Security or Duty Manager of suspicious looking person(s) / articles

Your experience and skills include:

  • Secondary / High school education

  • Good reading and oral proficiency in English language

  • Ability to speak other languages and basic understanding of local languages will be an advantage

  • No experience is required, training will be provided

Your team & working environment:

At Accor, we are Heartists! 
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

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