Receptionist, Dolphin Bay

Job Description

Receptionist, Dolphin Bay 
(7344)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

As Receptionist, Dolphin Bay you will ensure all guests needs are met and they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. You will take care of bookings, provide comprehensive information on resort facilities and take care of payments. Moreover, you will be involved in special promotions, events, and actively upsell resort activities by directly approaching guests across Aquaventure Waterpark. This position will require a flexible approach and does involve working outdoors and standing for long periods of time.

About You

An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. You will have excellnet communication skills and result focus approach. Previous experience in a guest facing customer service role is a must, Opera and Galaxy experience is highly desired. Fluency in any of the following languages will be a big plus: Russian, Arabic, Spanish, French, Mandarin, German. 

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.