Receptionist
Job Description
Receptiont Agent
You are the beginning of an exceptional guest experience. As a Reception Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
Your experience and skills include:
- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus
Your team and working environment:
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Note: Customization may be included for any specific local or legislative requirements, such as work
Our commitment to Diversity & Inclusion:
