Role in Engineering, Downtown Boulevard Hotel

Job Description

ABOUT THE COMPANY

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.

Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.

ABOUT THE FUNCTION

This Engineering function is responsible for maintenance and planning across the hotel to ensure full availability and serviceability of hotel facilities and to minimise disruption for guests. It is responsible for overseeing all repair work, preventative maintenance and reconstruction work is completed to standard, as well as ensuring functional emergency recovery plans.

WHAT YOU WILL NEED TO SUCCEED

• Minimum Certification in Maintenance Engineering or related Technical field.
• Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company.
• Good knowledge of preventive maintenance of Hotel assets.
  
  PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

• Conduct all operational tasks in the Engineering department in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
  
  COMPETENCIES

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability
  
  WHAT WE BELIEVE IN
  At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
  Customer Focus
  Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
  Ownership Mindset
  No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
  Fast Paced
  Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
  Talent and Tenacity
  Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
  Adaptability
  We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

General Responsibilities AC technician

• Deliver highest quality service to exceed our guest expectations.
• Upsell and identify additional revenue opportunities. Support cost management procedures in the hotel.
• Maintain safe and healthy work environment by following fire, life and safety standards at all times for self, colleagues and guests.
• Develop self by attending all trainings provided in the department and the hotel.
  Key Job Responsibilities

• Repair all kind of AC units and refrigeration systems.
• Monitoring and controlling of chilled water systems.
• Attending to the guest room complaints.
• Servicing and maintaining of all kind of AHU,FCU & AHUS.
• Shift duties.
• Repair services maintain of the pumps.
• Constantly apply standard operating procedures in your department.
• Adhere to hotel policies and procedure.
• Repair and replace broken windows, doors and locks.
• Repair or replace all types of tiles, floor and wall when required.
• Carry out general repairs to block work walls.
• Carry out general plumbing, repairs and silicon sealant replacement etc.
• Carry out general painting works as required.
• Repair and fix damaged shelving and furniture when necessary.
  Job Requires…

• 2-3 Years of hospitality experience
• Technical certificate.