Guest Laundry Collection & Delivery / Valet

Job Description

Rixos Gulf Hotel Doha

The Iconic Rixos Gulf Hotel Doha Opening very soon introducing a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Guest Laundry Collection & Delivery / Valet and build your career with us.

Guest Laundry Collection & Delivery / Valet

To maintain and control all hotel linen including uniforms for a smooth operation, and ensure guest laundry service delivered as per standard.

KEY ROLES & RESPONSIBILITIES

– Fully understands the difference of guest levels (VIP)
– Fully understands the difference of room categories.
– Adhere to the core values and the Brand dimension
– Attends daily briefings and notes all information about the Residents and functions in the hotel.
– Checks and examines laundered, dry cleaned items to ensure cleanliness and to place the same on shelves
– Collects soiled linen and garbage from pantries uses shaft
– Segregates linen per category
– Follow linen discarded procedure
– Follow contaminated stains linen procedure
– Receives and controls linen and guest laundry
– Delivers clean linen to floors
– Delivers guest laundry as per hotel procedure
– Distributes linen and keeps records
– Counts linen and check discrepancies
– Issues uniform to employees when requested
– Prepares linen day to day operation
– Assists with inventory
– Sends torn linen to tailor and informs laundry supervisor
– Does special assigned work given by linen supervisor
– Able to work with laundry machine according training received
– Irons guest laundry with care and as per procedure
– Maintains linen pantries clean.
– Participates with continuous training
– Keeps track of all DND rooms and keeps team leader or HK coordinator informed for further follow up.
– Reports any lost found to the laundry supervisor and HK coordinator immediately and deposits the same within half an hour in the HK office.
– Respects guest privacy and does not discuss any private information with other colleagues.
– Reports any suspicious activity on the floors to Laundry Supervisor or Security