Beauty Consultant

Job Description

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up \”The Greenhouse\”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women\’s Empowerment Principles.

What you\’ll be doing

– Build and maintain guest experience standards in order to build strong loyalty
– Address customers\’ queries about products, prices, availability, product uses, and services
– Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meeting or surpass customers\’ expectations
– Advise customers on product ranges best suited to their needs
– Demonstrate usage and benefits of various brands and products
– Generate sales, while achieving line and sales targets, using makeup knowledge
– Sell-out target tracking at the store level
– Generate daily sales reports
– Participate in achieving incentives
– Track post-launch sales at the store level