Job Description
<strong><u>An Exhilarating Opportunity<br><br></u></strong><strong><u>Famed For Its High-energy Lifestyle, Entertainment, And Culinary Offerings, FIVE Is The Epitome Of Daring Glamour, And Includes These Famous Luxury Lifestyle Destinations<br><br></u></strong>Are you ready to be part of our Trailblazing FIVE Tribe thats setting the Gold Standard in Front Office. FIVE Hotels and Resorts is seeking a bold and innovative individual whos passionate about creating unforgettable, Next-Level experiences for our guests and other FIVERs.<br><ul><li>Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai’s #1 rooftop club.</li><li>An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the worlds most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.</li><li>Switzerland’s ultimate entertainment hotspot, FIVE Zurich’s luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE’s hallmark musical stylings.</li><li>Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique ‘Vibe at FIVE,’ it will offer ultra-luxe, eco-conscious residences for luxury aficionados.<br></li></ul>FIVE is a leader in sustainable luxury living and hospitality. The companys science-meets-styled Sustainable Indulgence philosophy has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. These achievements highlight FIVE’s comprehensive and committed scope of sustainability strategy permeating operations, governance and community.<br><br><strong><u>The Team<br><br></u></strong>FIVERs are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, youll personify the distinct FIVE-Styled Vibe and use it to create Insta-Perfect experiences for our guests that keeps them coming back for more. If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments that last a lifetime – then look no further.<br><br><strong><u>The Candidate<br><br></u></strong>Your outstanding communication, leadership and organisational skills enable you to be a natural self-starter. Youre a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse. Your outgoing and approachable nature enables you to connect with other ‘FIVERs’ and key stakeholders, ensuring their Journey at FIVE is nothing short of sensational.<br><br>So, have the best time ever by joining our Front Office Team as a Kids Club Manager to deliver exceptional experiences across our award-winning lifestyle destinations. Jump on board and unleash your potential in an exciting and buzzing environment that will take your career to new heights!<br><br><strong><u>An Equal Opportunity Employer<br><br></u></strong>The FIVE Tribe represents over 70 nationalities across its over 1500 employees. FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a family bonded by common values and goals, celebrating people, culture and diversity.<br><br><strong><u>Requirements<br><br></u></strong><strong><u>Key Responsibilities<br></u></strong><ul><li>Ensure the Kids’ Club is clean and in impeccable order at all times.</li><li>Supervise, organize, and control groups of children up to capacity with appropriate staff</li><li>Assist in training, supervision, and evaluations of Kids’ Club colleagues.</li><li>Lead by example in providing excellent customer service and building strong relationships with the Kids’ Club team.</li><li>Tracks and receives supplies and ensures they are readily available for Kids’ Club colleagues.</li><li>Track payroll, revenue, and expense budgets</li><li>Organize, arrange, and oversee all Kids Club Special events, Birthday parties, and Holiday events (Halloween, Easter, Christmas Gala, etc.)</li><li>Organize the Kids Club activity calendar, and assist the team in developing, evaluating, and improving activities.</li><li>Appropriately communicate with parents and addresses member concerns.</li><li> Communicate with staff, upper management, and interdepartmental managers to facilitate Kids’ Club events.</li><li>Attend weekly leadership meetings.<br></li></ul><strong><u>What We’re Looking For<br></u></strong><ul><li>A positive outlook and outgoing personality with a welcoming and enthusiastic energy.</li><li>University Graduates with any Degree is preferred, showcasing a commitment to continuous learning.</li><li>Previous experience of 3-4 years in a similar role will be considered a valuable asset.</li><li>Fluency in written and spoken English is an essential requirement.</li><li>Proficiency in multiple languages is considered a desirable advantage.</li><li>Additional pediatric training or nursing qualifications will be considered an added advantage.</li><li>Ability to lead, motivate, and train a team and maintain effective working relationships</li><li>Excellent grooming standards, reflecting a professional and polished appearance. High standards of cleanliness with meticulous attention to detail.</li><li>Politeness, patience, respectfulness, and kindness are fundamental attributes.</li><li>Flexibility and a hands-on approach, whilst embodying a Can-Do! work attitude.</li><li>An outgoing, creative, innovative, and enjoyable personality to foster a pleasant and collaborative work atmosphere.</li><li>A steadfast commitment to delivering exceptional guest services and a genuine passion for exceeding expectations.</li><li>Solutions-focused by taking ownership of all duties and tasks assigned.</li><li>An ability to work effectively under pressure, willingly committing to extra hours during busy periods to ensure seamless operations.<br></li></ul><strong><u>Benefits<br><br></u></strong><strong><u>Work Smart, Play Hard! Unmatched FIVER Benefits for Life!<br></u></strong><ul><li>Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe’, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.</li><li>Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.</li><li>Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVEs success.<br></li></ul>