SPA Therapist

Job Description

We are currently looking for an experienced and motivated Spa Therapist to join our Team at Four Seasons Hotel Tunis

You will have the opportunity to be part of a cohesive team who are truly committed to deliver outstanding service and unique experiences to our guests. At Four Seasons, we follow the Golden Rule in every interaction ensuring our guests and employees feel valued, appreciated and at home with us.

The Role Of The Spa Therapist

Reporting to our Director of Spa, the Spa Therapist position performs facial and body treatments according to established Four Seasons protocols and procedures.

Responsibilities

Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.

Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room. Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.

Perform all facial and body treatments according to standards, being knowledgeable about all Spa products and services offered. Be familiar with all Hotel services and facilities.

Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests. Report any complaints to the management team.

Upsell Spa products considering guests’ needs and departments sales targets. Maximize department revenue achieving sales targets set by the management team.

Our Ideal Spa Therapist Candidate Will Have

Excellent interpersonal skills, team work attitude, an outgoing personality and a can-do approach to any request.

Due to local labour law constraints, only local candidates will considered for the position