Job Description
Job Summary
The Hotel Maintenance Technician keeps all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. Completes maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.
Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.
Job Responsibilities 1
Welcome and acknowledge all guests according to company standards, anticipate and address guests.
Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
Update the maintenance work order form / Job card and file them.
Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
Perform maintenance activities in hotel public areas like unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
Test, troubleshoot and perform basic repair on all types of equipment.
To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
Job Responsibilities 2
To be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency.
To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
To respond to maintenance request in all Guest rooms, public areas, front and heart of the house maintenance request to keep the Hotel in a good condition.
Executing the preventive maintenance schedule and ensuring all FLS and MEP equipments are maintained to the required standard.
Respond and attend to guest repair requests.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Maintains the hotel facility and related equipment in a safe and efficient manner.
Additional Responsibilities 3
Job Knowledge & Skills
• Ability to interpret readings from meters & gauges and other measuring units. Ability to prioritize and organize work assignments.Ability to work under pressure situations and exercise good judgements.Ability to focus attention on details, speed, and accuracy.Ability to ensure security of guest room access and hotel property.Ability to read and understand test equipment, measuring devices, and safety manuals.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
3 years of total experience
2 years GCC
Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Inspection And Maintenance Procedures L1
Preventive Maintenance Procedures L1
Safety Management L1
Equipment Maintenance L1
Routine Maintenance L1
Education
Certificate in Electrical Certificates or equivalent