Front Desk Receptionist
Job Description
A. Duties & Responsibilities
- Demonstrate accuracy and efficiency in performing the assigned tasks.
- Provides supports to other members of the company.
- Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
- Organize work by reading and routing correspondence; collecting information; and initiating telecommunication.
- Maintain customer satisfaction and protect the operation by keeping all information confidential.
- Secure information by completing database backups.
- Provide historical reference by utilizing filing and retrieval systems.
- Contribute to team effort.
- File and update contact information of employees, customers, suppliers and external partners.
- Set up, copy, scan and store documents.
- File documents in physical and digital records and ensure appropriate storage.
- Respond to calls, emails, and routine letters; direct inquiries to the appropriate person or department.
- Manage schedules and calendars; arrange, coordinate, and schedule appointments and meetings and prepare meeting documents.
- Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed.
- Fulfill other secretarial duties as needed.
- Ensure all technical documents such as reports are collected and registered in the database.
- Keep records of suppliers and venders.
- Properly use the dedicated digital system and its platform.
- To politely and professionally interact with the clients/patients.
- To enhance sales by promoting good services and treatment packages.
- To keep accurate office hours.
- To assist in organizing patients’ schedules and to make sure that all patients are admitted in timely manner.
- To keep a positive and welcoming attitude.
- To dress and behave professionally.
- To assist in the preparation of sales reports.
- To assist the assigned account department in gathering and keeping financial information and reports.
- To assist in promoting the company through social and digital media.
- To promote sales.
- To cover for colleagues in case of their sick-leaves or absences, when required by the company.
- To participate in the company’s events.
- Profile
- To be self-committed
- To exercise self-direction
- To want responsibility
- To be a problem solver
- To have a keen vision
- To tolerate criticism and take corrective actions
- To demonstrate good performance in a team environment
Skills
Microsoft (word, excel)
UAE experience in Medical Field (Must Required)
Ready to join immediately
