Team Leader – Housekeeping
Job Description
<strong>Organization- Hyatt Place Dubai/Wasl District</strong><p><br></p><strong>Summary</strong><p><br></p>The Hyatt Place Experience.<p><br></p>Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style’s relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.<p><br></p>Team Leader – Housekeeping directly supervises and coordinates work activities of the Housekeeping staff in hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.<p><br></p>Responsibilities :<p><br></p><ul><li> Resolve guest complaints, ensuring guest satisfaction. </li><li> Monitor and maintain cleanliness, sanitation and organization of assigned work areas. </li><li> Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. </li><li> Ensure that assigned staff have reported to work; document any late or absent employees. </li><li> Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. </li><li> Assign designated guest room keys and beepers to assigned staff. </li><li> Maintain accurate record of such and ensure security of keys. </li><li> Communicate additions or changes to the assignment sheets as they arise throughout the shift. </li><li> Inspect supply levels of floor closets. </li></ul><p><br></p><strong>Qualifications</strong><p><br></p><ul><li> Ideally with a relevant degree or diploma in Hospitality or Tourism management. </li><li> Minimum 2 years work experience hotel operations. </li><li> Good problem solving, administrative and interpersonal skills are a must.</li></ul>
