Waiter

Job Description

F&B Attendant (Waiter)

We are looking for a Waiter, who will be responsible to create a gastronomic sensation, to join the Novotel Jeddah Tahlia Family 

What is in for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through Accor Academy and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads
• Obtaining revenues, issuing receipts, accepting payments, and returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
• Communicate with the guest and provide assistance with their queries.
• Work as a team to get all the job tasks completed at any given time.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to the guest with any additional request.
• Taking guest feedback and encouraging guests to share their feedback on our social media platform
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking knowledge.
• Help with other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office/accounts department.
• Tally the Credit Card settlements for the day with the batch closing report.
• Close the shift on the POS terminal.
• Other tasks that are assigned

Your experience and skills include:

• Excellent communication skills in English, both written and verbal
• Trustworthy with attention to detail and high levels of accuracy in their work
• Pro-active and energetic with a positive ‘can-do’ attitude
• Ability to multi-task with prioritization skills
• Knowledge of the products/items sold in the outlet
• Excellent presentation
• Proficient in the use of Micros