Client Relationship Officer

Job Description

Your responsibilities will include:
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Ideal Candidate
You have at least 1 year experience within a Customer Service role, ideally within the IT industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are highly goal driven and work well in fast paced environments
You are adaptable and thrive in changing environments
You are a strong team player who can manage multiple stakeholders