IT Support Engineer with Network Experience

Job Description

Looking for IT Support Engineer at Jebel Ali, UAE

• Experience: 5+ years
• Location: Jebel Ali, UAE
• Contract duration: 1 year
• Skill: Experience in Desktop Support engineer with Networking experience
• UAE Driving License is Mandatory

Job Description

• Trouble shooting of all types of Hardware (Desktop/Laptop/Printers), software application & Networking problems.
• Installation and configuration of Windows based operating systems & Patch management, software update and monitor the system status and unwanted software.
• Configuring & troubleshooting of Desktop/Laptops for L2 level & Managing data backup and recovery.
• Configure & troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain.
• Exposure in Active Directory user creation & deletion
• Managing windows server 2016/2019 Active Directory services, configuring windows servers & Installing different roles on the server.
• Installation, Configuration and Monitoring of virus issues through Endpoint Protection antivirus.
• Installation and configuration of physical server – RAID Servers
• Responsible for monitoring, maintenance, and support of Windows Server 2008/2016 environments & managing Physical servers.
• Installation and configuration of VPN clients.
• Hands-on experience on server imaging/restoring with acronis tool.
• Resolving tickets within the SLA which is raised from End User side. Providing support through onsite support/Remote support & On call support.
• Hand on experience in Incidents, Service requests and change request based on ITIL Process.
• Knowledge on mobile device management.
• Hands-on experience on Wireless network and Mobile devices