Laundry Supervisor

Job Description

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What’s in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
– Manage overall daily operations of the Laundry Department
– Ensure quality controls are in place for all laundry processes, rejecting any exceptions
– Maintain cleanliness of the laundry area
– Train, develop, and appraise the laundry team
– Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
– Carry out stock takes
– Ensure par stocks are maintained
– Take receipt of stock and ensure safe storage
– Manage customer service issues quickly and effectively