Job Description
Based in Riyadh, the Business Set-Up Advisor is responsible for generating and developing sales, providing sales consultations and license application process. This involves developing lead channels, scoping new areas of business, cold calling, developing strategic partners, networking, document creation, client interfacing and maintaining the client data base Sales Professionals need to be multi-talented!
Core Responsibilities:
β’ Display strong sales, negotiation, listening, empathy and organisational skills in the pursuit of converting leads into sales
β’ Deliver consistently high sales performance as defined by Dept. Head in line with colleagues
β’ Manage client portfolio and advise them on the most appropriate setup for their desired business activity
β’ Provide excellent customer service thereby increasing the satisfaction and quality of experience
β’ Manage the process to deliver high levels of cost-clarity and customer satisfaction at all times
β’ Support compliance and the customer in gathering the required documentation to support license application in a timely manner through the clear explanation of the application process and its key steps.
β’ Display (and maintain) a high level of KSA business setup market knowledge with customers in order to be seen as βexpertβ and a credible source of information and to demonstrate the quality of the company’s service offer which is not only the business setup packages but also the quality of the process overall.
β’ Present recommendations to clients regarding their business opportunities and assisting understanding of the difference between mainland and free zone licenses
β’ Keep the Clients appraised of the application status and any issues arising working closely with Account Managers and compliance teams.
β’ Represent the company professionally in both client and networking situations
β’ Contribute to the development of marketing materials, promotions and digital content
β’ Attend networking events to promote the company’s services
β’ Establish and maintain good linkages with known main referral routes and business set up consultants.
β’ Attend and participate in team meetings, working in partnership will colleagues as and when required.
β’ Promote equal opportunities and social inclusion in all aspects of work undertaken
β’ Actively promote all activities that contribute towards the growth of the company
β’ Recognize, explore and bring to the attention of management, opportunities and areas for future company development
β’ Be conscious that every interaction, both internally and externally, reflects on the company and that competitive advantage, if it is to be achieved, is derived from the attitude and performance of every person within the business
β’ Has good sales acumen, applies client knowledge, sales, opportunity management and contract processes to structure high impact solutions for clients.
β’ Facilitating and participating in meetings with key client stakeholders to develop an understanding of their business
β’ Ensure that people are aware of the product and services offered which are available to assist them with starting up in business
β’ Implementing recommendations/solutions and ensuring the client receives the necessary assistance to carry their desired business in KSA.
β’ Presenting recommendations to clients regarding the business opportunities and advantages of starting business in different zones in KSA.
β’ Carrying out research and data collection to understand the nature of business the client has intended to start and its implications in different zones in KSA.
β’ Liaising with the client to keep them informed of progress and to make relevant decisions to ensure smooth process of application.
β’ Undertake and complete on time all administration duties associated with the post includes but not limited to update internal CRM process.
β’ Prepare and present monthly written reports to the Line Manager and, where appropriate, participate in meetings to discuss contract performance
β’ Develop cultural awareness activities to improve self-employment opportunities in the labour market
β’ Contribute to the development of marketing materials
β’ Ensure that accurate documentation is submitted in a timely manner
β’ Attend networking events to promote our services
β’ Attend and participate in team meetings, working in partnership with colleagues as and when required
β’ Promote Equal Opportunities and social inclusion in all aspects of work undertaken.
β’ 50% of work indoors & 50% of work outdoors