Sales Manager – Leisure

Job Description

Company Description

We bring to you and your family an Arabian hospitality at its finest with an atmosphere
of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor
that you will find the best of both worlds, a luxury 5- star establishment standards and
a canvas of true Arabian tradition.

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Job Description

The Position

Implement a successful solicitation strategy to targeted guests in order to meet and/or exceed revenue goals.

Direct all sales activities to meet revenue goals and ensure of implementing standards in all related tasks assigned to, in addition to achieving team work goals and increase employee’s satisfaction index with clear development plan for each and every one in the team

ESSENTIAL FUNCTIONS

– Monitor and oversee the sales colleagues (direct reports, if any) on a day to day basis, monitoring sales action plans on a regular basis
– Ensure all customers’ requirements are determined and met.
– Actively promote an awareness of the customer’s requirements throughout the organization.
– Management of the top producing accounts within the segment ensuring that client visitations and entertainment target are met, focusing on high end suite business.
– Ensure that all relevant systems are updated with the client information, production and sales activities.
– Achieve and or exceed the monthly/quarterly and annually established sales targets.
– Handle all daily matters relating to sales operations.
– Continually evaluate the respective markets and their needs, comparing them with existing products and services.
– Recommend to the DOSM necessary sales action plans or procedure revisions to increase production of the various market segments.
– Assist the DOSM with the production of the annual Sales & Marketing Plans, hotel budgets along with the departmental performance plan in line with the team individual targets.
– Advise the DOSM regarding sales progress and booking trends in the respective market segments.
– Responsibility for the Leisure industry segments.
– Attends overseas sales trips and road show as required.
– Ensure measurable quality objectives are established and actively participate in review of these objectives (monthly/quarterly and annually).
– Provide constant coaching, counseling and discipline to colleagues to ensure that their capability to meet the needs of the customer and hotel.
– Determine the necessary competence for colleagues and provide the relevant training or other actions to satisfy these needs
– Monitor all Leisure incentive programs ensuring that all departments are fully briefed and aware of their roles and responsibilities with these programs.
– Achieve and exceed budgeted room nights and revenue goals annually.
– Utilize the marketing plan in order to uncover new and potential business.
– Ensure accuracy for forecasting of revenues with most updated information.
– Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested.
– Participate in daily/weekly Revenue meeting, sales strategy meeting, pre-convention meetings