Cloud Operation Engineer

Job Description

About the role

A Cloud Operation Engineer shares responsibility in the implementation, operation and management of Flexible Engine Cloud infrastructure. The Cloud Operation Engineer uses a strong understanding of all aspects of a cloud centered data center both on a physical level and virtual level, and the ability to troubleshoot, identify and resolve very complex problems in a timely and professional manner. The role also requires strong execution and focus to meet the needs of our Cloud customers.

About you

Duties and Responsibilities:
– Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure.
– Quickly turn business problems into technical solutions.
– Manage configurations and the deployment of equipment in compliance with established technology policies.
– Implement new changes and services on preprod environment and validate the changes meet our standards and criteria.
– Document all the steps involved during the changes, and be able to do any requested documents and guides of the changes as needed.
– Interact with other team members to offer assistance in troubleshooting, and knowledge transfer activities
– Regular participation in change control activities that comply with ITIL change management.
– Build solution and scripts that enhace the function of our site and help operate and maintain our infrastructure.