Front Office Supervisor

Job Description

Front Office Supervisor

Passionate about guest interaction, front office? As a Supervisor, you will lead your team to create unforgettable guest experiences for our guests.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Assist in daily FO Operations and smooth arrival and departure experience
– Supervise and delegate duties; Ensure brand standards are maintained
– Regularly review daily reports to proactively lead the operations smoothly
– Liaise with other departments to ensure the highest standard of guest services
– Focused on guest feedback and always on go to improve the guest satisfaction scores